Low-price-guarantee
Sarphati offers a low-price-guarantee for purchases prior to and during the term in which the textbook is needed. If you can demonstrate that the textbook is being sold for a lower price at a different (online) bookstore in the Netherlands, you will receive the price difference from Sarphati. So-called third-party deliveries (deliveries where an online bookstore different from the bookstore you visited is involved; this third party delivers the book) are excluded from this guarantee.
Money-back-guarantee
Sarphati offers a money-back-guarantee for purchases prior to and during the term in which the textbook is needed. This guarantee only applies if the teacher has made clear that the book is not needed at all. Sarphati retains the right to verify information with your teacher.
Can I discuss these guarantees at Smartbooks?
Yes, that is possible. Please bring your receipt when visiting us. You do have to meet the above requirements.
Which textbooks should I buy at Sarphati?
Only the textbooks that you need for your study. The information on this site is selected specifically for Sarphati members. Members can rest assured that our information on textbooks is right.
How much reduction do I get on my textbooks if I'm a Sarphati member?
As a Sarphati member, you can get great deals on textbooks.
For more information, see the paragraph under 'Guarantee'. Buying textbooks from students' unions is always cheaper than elsewhere.
Does Sarphati sell second-hand books?
Sure! You can buy second-hand books from other Sarphati members who are selling books.
What price do I pay?
The price differs per book. During the ordering process, you can choose either 'used' or 'intensively used'. In the last case you pay even less, but then the book will contain more markings and notes.
Can I sell textbooks myself?
You can offer your textbooks for sale when you no longer need them. Sarphati informs you twice a year via email when you can offer your books through this site.